We’ve heard your concerns loud and clear: we are taking our responsibility for this situation and are taking action. We’re also committed to reinforcing our server infrastructure to quicken the app installation process.
That’s why we’ve adjusted our organization and processes to ensure these kind of issues do not happen again.
#Ledger live firmware update update#
The firmware update process can often be tedious and not go as smoothly as planned. Lastly, we are reorganizing internally to improve the firmware update process moving forward. Going forward: Improving Firmware Updates Our recently launched Ledger Live mobile app will soon be compatible with the Ledger Nano S for Android smartphone users by connecting the device through an OTG cable, bringing them the benefits and convenience of Ledger Live. As soon we have an exact date to share we will.Īdditionally, we’re excited to continue working on new features for the Nano S. Our goal is to have the Nano S back to similar capacity during Q2. This process won’t be easy as we need to ensure the security improvements made during the update remain in place, but we’re committed to getting it done. Our team is working diligently to restore Nano S capacity back to a similar level as it was before the update. We apologize and we’re committed to making it right. This was not planned obsolescence, simply put, we messed up. When planning for this update we didn’t anticipate the impact it would have on Ledger Nano S capacity. While the update did enhance security it also had an unintended consequence that we didn’t plan for: impacting Ledger Nano S storage.
The only intention we had for this update was the same intention we have for everything we do at Ledger: Improving security for our community. As outlined at the time, the main purpose of this update was to create new cryptographic algorithms, and most importantly, introduce a series of new critical security enhancements. On January 16th, 2019 we released a firmware update (version 1.5.5) for the Ledger Nano S.
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